DESCRIPTION Under the supervision of the Executive Director, the Receptionist will be responsible for supporting various administrative projects and day-to-day duties for the organization. Such responsibilities include greeting visitors, answering all incoming calls and refer calls to appropriate staff members. The Receptionist must demonstrate a commitment to serving Women Aware’s clients and to upholding the Women Aware mission- "Transforming the emotional and economic future of people in transition through advocacy, education, information and referral".
RESPONIBILITIES Essential Duties: 1. Fax and photo copy documents 2. Greet Visitors 3. Answering phones/door 4. Special Projects (As assigned by the Executive Director)
REQUIREMENTS 1. Experience in Microsoft Office user including MS Word, Excel, PowerPoint, Access, Outlook. 2. Excellent verbal and written communication. 3. Experience with handling phone calls, email correspondence. Excellent customer service skills. 4. Knowledge of working with multicultural communities and women’s rights issues 6. Excellent interpersonal skills, honest communication, positive attitude and ability to carry a professional tone.
CONFIDENTIALITY As a volunteer at Women Aware, you will be interacting with clients during a vulnerable time in their lives. They are seeking information and direction, and sometimes in doing so, must reveal personal information to agency staff. All volunteers must agree to treat all personal revelations and any identifying characteristics with respect and deference, and will hold ALL details in utmost confidence.
